As one of India’s leading fintech firms, Bajaj Finance is committed to providing its customers with an end-to-end seamless experience when they apply for a loan, card, fixed deposit, or any other product on offer. Whether you are a new customer or an existing one, you can get your queries addressed at any time via one of the official Bajaj Finserv customer care channels. Read on to know what they are, and how you can log a query or get a grievance addressed.
The Bajaj Finance customer care email id – firstname.lastname@example.org has been discontinued since November 1, 2020. We regret any inconvenience this has caused our customers, and we request that you raise a request to resolve any queries you may have.
Call the Bajaj Finance customer care number – 8698010101 from your registered mobile number for a speedy resolution to queries about our products, assistance with our services, card blocking and unblocking, account statements, and much more.
All your account and loan details can also be accessed via Bajaj Finserv customer care bidirectional SMS service.
Type HELP and send it to +91 92275 64444 to know information about your loan account.
Type CUSTID & send it to +91 92275 64444 to know your Customer ID.
Our customer care representatives will work on your request and keep you updated on the resolution in a timely manner.
While we try to ensure that you receive the services you need from the comfort of your home, sometimes you may need in-person assistance. In this case, please book an appointment at your nearest branch and visit the Bajaj Finance office.
Log in to the Bajaj customer portal – Experia – for a one-stop solution. You can access Experia Portal for making secure online payments and transactions, apply for new loans, insurance and investments, check your account statements, manage your EMI cards, view personalised offers, raise a request and many more with ease.
You can also reach Bajaj Finance customer care services by downloading the Bajaj Finserv app from the Playstore or App Store. Alternatively, log on to our website and chat with our virtual assistant – BLU – to get your queries resolved.