Bajaj Finserv Customer Care – Toll free number, Email | Bajaj Experia
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Bajaj Finserv Customer Care

Bajaj Finance Customer Care Services

As one of India’s leading fintech firms, Bajaj Finance is committed to providing its customers with an end-to-end seamless experience when they apply for a loan, card, fixed deposit, or any other product on offer. Whether you are a new customer or an existing one, you can get your queries addressed at any time via one of the official Bajaj Finserv customer care channels. Read on to know what they are, and how you can log a query or get a grievance addressed.

Bajaj Finserv Customer Care Service Via E-mail

The Bajaj Finance customer care email id – has been discontinued since November 1, 2020. We regret any inconvenience this has caused our customers, and we request that you raise a request to resolve any queries you may have.

For raising service request for your queries, please log in to our Customer Portal Experia

  • You may please follow the below steps:
  • Login to Experia portal
  • Click on Help and Support to read through the FAQs
  • If you still have a query, please select option ‘No’ and you will be redirected to the Raise a Request page
  • Select your loan/ loan type and product description and choose the “Query Type”
  • Submit a request and our service team will respond to you

Bajaj Finance Customer Care Service Via Call

Call the Bajaj Finance customer care number – 8698010101 from your registered mobile number for a speedy resolution to queries about our products, assistance with our services, card blocking and unblocking, account statements, and much more.

Bajaj Finance Customer Care Service Via SMS

All your account and loan details can also be accessed via Bajaj Finserv customer care bidirectional SMS service.

Type HELP and send it to +91 92275 64444 to know information about your loan account.

Type CUSTID & send it to +91 92275 64444 to know your Customer ID.

Our customer care representatives will work on your request and keep you updated on the resolution in a timely manner.

Bajaj Finserv Customer Care Service By Visiting The Nearest Branch

While we try to ensure that you receive the services you need from the comfort of your home, sometimes you may need in-person assistance. In this case, please book an appointment at your nearest branch and visit the Bajaj Finance office.

  • You may follow the below steps to book an appointment online:
  • Go to and click on APPOINTMENT
  • Log in to Experia Portal with your credentials
  • Choose and submit your state, city and preferred branch location
  • Choose and confirm your date and time slot for visit, click on CONFIRM APPOINTMENT

Bajaj Finserv Customer Service By Visiting The Online Experia Customer Portal

Log in to the Bajaj customer portal – Experia – for a one-stop solution. You can access Experia Portal for making secure online payments and transactions, apply for new loans, insurance and investments, check your account statements, manage your EMI cards, view personalised offers, raise a request and many more with ease.

Bajaj Finserv Customer Service Through Other Channels

You can also reach Bajaj Finance customer care services by downloading the Bajaj Finserv app from the Playstore or App Store. Alternatively, log on to our website and chat with our virtual assistant – BLU – to get your queries resolved.